Terms of Service
Effective 2026-04-17
1. Agreement
By creating an account or making a request to our API, you agree to these Terms. If you're using SnapPDF on behalf of an entity, you represent you have authority to bind that entity.
2. The Service
SnapPDF provides a REST API for PDF operations. We reserve the right to modify the API with reasonable notice — breaking changes go through our changelog.
3. Your account
You're responsible for keeping your API keys secret and for everything that happens on your account. If a key leaks, rotate immediately.
4. Acceptable use
You may not use SnapPDF to process illegal content, commit fraud, distribute malware, violate third-party rights, or process content without the right to do so. See the Acceptable Use Policy.
5. Fees
Plans are billed monthly in advance. Metered overage is billed at month-end. Taxes are added where applicable.
6. Refunds
If you cancel within 7 days of first payment and have consumed fewer than 10% of your plan's quota, we'll refund that period. After that, paid periods are non-refundable.
7. Your content
You retain ownership of everything you upload. You grant us a limited license to process it solely to provide the service. We do not train ML models on your files.
8. Confidentiality
We treat files passed through the API as your confidential information. Files are processed in memory and purged on response (or 24h for async). We do not read, retain, or analyze file contents.
9. Warranties
The service is provided "as is" to the extent permitted by law. We make no guarantee that the service will be error-free or that processing results will be bit-identical across versions.
10. Limitation of liability
To the maximum extent permitted by law, our aggregate liability is limited to the amount you paid us in the 12 months preceding the claim. We're not liable for indirect, incidental, or consequential damages.
11. Indemnification
You agree to indemnify us against claims arising from your misuse of the service, your content, or your violation of these Terms.
12. Termination
You can cancel anytime from your dashboard. We may suspend or terminate accounts that violate these Terms, fail payment after 14 days, or abuse the service.
13. Governing law
These Terms are governed by the laws of Western Australia, Australia. Courts of WA have exclusive jurisdiction, except where you have non-waivable consumer rights.